In a world that is becoming increasingly driven by technology, Telematics is a word you are likely to hear more and more often. Telematics refers to a method of capturing and processing driving data. At the moment, it is commonly used for pricing insurance in a way that promotes better driving. It also helps the insurance company make engagements with the customer around happy events such as being recognised for a good driving score or when redeeming accumulated loyalty points.
If you have a telematics policy, you are effectively sharing your driving data with the insurance company. The insurance company evaluates the data to determine how good a driver you are. By analysing, when, where and how you drive, you get a truly personalised pricing for your motor insurance. A telematics device, which is fitted in your car, is probably the best known way of capturing this data. Other ways are also available. Mobile phones can be used for telematics and other devices can easily be plugged in the lighter socket or other ports of the car. The device is able to capture a lot of data that is useful to both the insurance company and the driver.
With a telematics insurance policy for example, you will get a customised dashboard that helps you trace your journey and receive feedback on your driving style. You will also receive tips on how to improve your driving style and hnce your driving score. With this information, you are better placed to become a better driver and eventually reduce your insurance cost.
There is also a great scope of other useful functions. Your device also alerts the insurance company in case of an accident so that they can send road side assistance in case it is needed.
When you buy a telematics insurance cover from Heritage Insurance, information is collected by a telematics device that is fitted in your car. There is a sim card inside the telematics device which means that it works like your mobile phone. The device sends driving style information to Heritage Insurance, that is analysed to find out how well you drive. Heritage Insurance provides you with a summary of the information collected from your telematics device on your mobile phone. This includes your driving score, tips on how to improve your score, a review of your trips among others.
If redeeming at your outlet of choice with a Buy Goods or Paybill No
Pick your goods
Cashier keys in your goods and prompts you to pay
Dial *415*415# and follow the prompts for Till Redemption (Option 1) till the very end
Inform the cashier to check for Mpesa confirmation code from “Tally International”
If redeeming to purchase Kenya Power tokens, make payment for your Kenya Power Postpaid bill or purchase Safaricom airtime for prepaid subscribers :
Dial *415*415#
Follow the prompts for redemption of your choice
The telematics device is installed on the OBD port or the battery of your vehicle.
The OBD port is generally located on the inside of the vehicle, on the driver's side, below the dashboard (near the pedals). However, the exact location of the OBD port may vary depending on the type of vehicle (make, model and year of manufacture).
The device is installed immediately you purchase the Auto Correct motor policy, and all policy conditions are met.
The technology supporting this insurance product is primarily there to help you be a better and safer driver. If you drive safely and maintain high scores, you will gain loyalty points which you can redeem from time to time at an outlet of choice whereby there is a Buy Goods or Paybill Number.
On renewal of the policy, you stand to get a cashback* of up to 15% paid directly to you.
Eligibility:
Calculation
|
Score |
Premium Cashback |
|
95 and above |
15% |
|
Between 90 and 94 |
10% |
Mode of payment
If you notice that your device is not working properly, please contact our call centre on telephone number 0711 076 444, email us on autocorrect@heritage.co.ke or SMS your registration number to us on 22922
The telematics device is installed in the same port that is used by service technicians when servicing the vehicle. Please make sure the technician removes the telematics device (if they need to remove it), keeps the device in a safe environment and re-installs the device back into the vehicle after the service is done. Please note that the device is not designed to "push" or "write" information to the OBD port and therefore it cannot cause any interference with the vehicle’s on-board electronics. It does not interfere with the operations of the vehicle.
The device records:
The data collected is confidential and access is limited to only the staff administering the product.
Access logs are maintained to ensure compliance and staff managing this product have signed confidentiality agreements with clear disciplinary procedures in the event of non-compliance.
Data cannot be shared with any authority unless it is through a court order.
Contact Details
Should you need more information on the policy, please reach our Auto Correct customer service desk on:
Tel: 0711 076 444
Email: autocorrect@heritage.co.ke
Or simply SMS ‘Auto Correct’ to 22922 and we will get back to you.
In a world that is becoming increasingly driven by technology, Telematics is a word you are likely to hear more and more often. Telematics refers to a method of capturing and processing driving data. At the moment, it is commonly used for pricing insurance in a way that promotes better driving. It also helps the insurance company make engagements with the customer around happy events such as being recognised for a good driving score or when redeeming accumulated loyalty points.
If you have a telematics policy, you are effectively sharing your driving data with the insurance company. The insurance company evaluates the data to determine how good a driver you are. By analysing, when, where and how you drive, you get a truly personalised pricing for your motor insurance. A telematics device, which is fitted in your car, is probably the best known way of capturing this data. Other ways are also available. Mobile phones can be used for telematics and other devices can easily be plugged in the lighter socket or other ports of the car. The device is able to capture a lot of data that is useful to both the insurance company and the driver.
With a telematics insurance policy for example, you will get a customised dashboard that helps you trace your journey and receive feedback on your driving style. You will also receive tips on how to improve your driving style and hnce your driving score. With this information, you are better placed to become a better driver and eventually reduce your insurance cost.
There is also a great scope of other useful functions. Your device also alerts the insurance company in case of an accident so that they can send road side assistance in case it is needed.
When you buy a telematics insurance cover from Heritage Insurance, information is collected by a telematics device that is fitted in your car. There is a sim card inside the telematics device which means that it works like your mobile phone. The device sends driving style information to Heritage Insurance, that is analysed to find out how well you drive. Heritage Insurance provides you with a summary of the information collected from your telematics device on your mobile phone. This includes your driving score, tips on how to improve your score, a review of your trips among others.
If redeeming at your outlet of choice with a Buy Goods or Paybill No
Pick your goods
Cashier keys in your goods and prompts you to pay
Dial *415*415# and follow the prompts for Till Redemption (Option 1) till the very end
Inform the cashier to check for Mpesa confirmation code from “Tally International”
If redeeming to purchase Kenya Power tokens, make payment for your Kenya Power Postpaid bill or purchase Safaricom airtime for prepaid subscribers :
Dial *415*415#
Follow the prompts for redemption of your choice
The telematics device is installed on the OBD port or the battery of your vehicle.
The OBD port is generally located on the inside of the vehicle, on the driver's side, below the dashboard (near the pedals). However, the exact location of the OBD port may vary depending on the type of vehicle (make, model and year of manufacture).
The device is installed immediately you purchase the Auto Correct motor policy, and all policy conditions are met.
The technology supporting this insurance product is primarily there to help you be a better and safer driver. If you drive safely and maintain high scores, you will gain loyalty points which you can redeem from time to time at an outlet of choice whereby there is a Buy Goods or Paybill Number.
On renewal of the policy, you stand to get a cashback* of up to 15% paid directly to you.
Eligibility:
Calculation
|
Score |
Premium Cashback |
|
95 and above |
15% |
|
Between 90 and 94 |
10% |
Mode of payment
If you notice that your device is not working properly, please contact our call centre on telephone number 0711 076 444, email us on autocorrect@heritage.co.ke or SMS your registration number to us on 22922
The telematics device is installed in the same port that is used by service technicians when servicing the vehicle. Please make sure the technician removes the telematics device (if they need to remove it), keeps the device in a safe environment and re-installs the device back into the vehicle after the service is done. Please note that the device is not designed to "push" or "write" information to the OBD port and therefore it cannot cause any interference with the vehicle’s on-board electronics. It does not interfere with the operations of the vehicle.
The device records:
The data collected is confidential and access is limited to only the staff administering the product.
Access logs are maintained to ensure compliance and staff managing this product have signed confidentiality agreements with clear disciplinary procedures in the event of non-compliance.
Data cannot be shared with any authority unless it is through a court order.
Contact Details
Should you need more information on the policy, please reach our Auto Correct customer service desk on:
Tel: 0711 076 444
Email: autocorrect@heritage.co.ke
Or simply SMS ‘Auto Correct’ to 22922 and we will get back to you.
drive well
and be rewarded
experience a
smoother claim process
good drivers
pay less
Not a Heritage Motor insurance customer yet?
Get Auto Correct Motor Insurance Now!
This is a points based loyalty program that rewards you for good driving. The points awarded are based on how you drive. These points can be redeemed for an exciting choice of reward options guided by your preferences.
Learn moreHeritage Autocorrect Privacy Statement
Copyright © 2023 The Heritage Insurance Co. Kenya Ltd. All Rights Reserved.
