Reward Program

  • What is Auto Correct Reward Program?

    What is Auto Correct Reward Program?

    This is a points based loyalty program that rewards you for good driving.  The points awarded are based on your driving behaviour. The points can be redeemed for an exciting choice of reward options guided by your preferences.

  • How do I join the Auto-Correct Reward Program?

    How do I join the Auto-Correct Reward Program?

    All customers who have effected an Auto Correct Insurance policy with Heritage Insurance are automatically eligible. On buying an Auto Correct motor policy, our technicians will help you download the Auto Correct app that among other things, maintains your driving and reward points.

  • How do I redeem my points?

    How do I redeem my points?

    A member can easily redeem his/her points by:
    i.    Dialling *415*415 #   
    ii.    Select “Redeem” 
    iii.    Following the rest of the steps

  • Where can I redeem my Loyalty Points?

    Where can I redeem my loyalty Points?

    A member can redeem their loyalty points from:

    • Artcaffe
    • Text Book Centre
    • Bata
    • Healthy U
    • Carnivore & Roast
    • Urban Gourmet Burger
    • Chandarana Supermarkets

    Visit Autocorrect.heritageinsurance.co.ke for a full list of partners where you can redeem your points.

  • What can I get for my Points?

    What can I get for my Points?

    You can redeem the value of your points for a variety of things depending on the outlet you choose and the number of points you have accumulated.

  • How do I redeem a Voucher?

    How do I redeem a Voucher?

    You will first dial *415*415* and select "points balance"
    After checking the balance, select the redemption outlet and check if the points accumulated have reached the number required to redeem the voucher.

  • How do I know the Value of my Points?

    How do I know the Value of my Points?

     

    Dial *415*415# to get the current value of your points.

  • Can I redeem my Reward Points for Cash?

    Can I redeem my Reward Points for Cash?

     

    No.

  • Do my points or vouchers redeemed have expiry times?

    Do my points or vouchers redeemed have expiry times?

    Points expire 3 months after the cover period is over and are not transferrable to the next cover period while vouchers have a 6 month validity period

  • If I have more questions, who can I contact?

    If I have more questions, who can I contact?

    Please direct all your questions to 0711 076 444 or send an email to Autocorrect@heritage.co.ke

What is Auto Correct Reward Program?

This is a points based loyalty program that rewards you for good driving.  The points awarded are based on your driving behaviour. The points can be redeemed for an exciting choice of reward options guided by your preferences.

How do I join the Auto-Correct Reward Program?

All customers who have effected an Auto Correct Insurance policy with Heritage Insurance are automatically eligible. On buying an Auto Correct motor policy, our technicians will help you download the Auto Correct app that among other things, maintains your driving and reward points.

How do I redeem my points?

A member can easily redeem his/her points by:
i.    Dialling *415*415 #   
ii.    Select “Redeem” 
iii.    Following the rest of the steps

Where can I redeem my loyalty Points?

A member can redeem their loyalty points from:

  • Artcaffe
  • Text Book Centre
  • Bata
  • Healthy U
  • Carnivore & Roast
  • Urban Gourmet Burger
  • Chandarana Supermarkets

Visit Autocorrect.heritageinsurance.co.ke for a full list of partners where you can redeem your points.

What can I get for my Points?

You can redeem the value of your points for a variety of things depending on the outlet you choose and the number of points you have accumulated.

How do I redeem a Voucher?

You will first dial *415*415* and select "points balance"
After checking the balance, select the redemption outlet and check if the points accumulated have reached the number required to redeem the voucher.

How do I know the Value of my Points?

 

Dial *415*415# to get the current value of your points.

Can I redeem my Reward Points for Cash?

 

No.

Do my points or vouchers redeemed have expiry times?

Points expire 3 months after the cover period is over and are not transferrable to the next cover period while vouchers have a 6 month validity period

If I have more questions, who can I contact?

Please direct all your questions to 0711 076 444 or send an email to Autocorrect@heritage.co.ke

CONTACT DETAILS

Should you need more information on the 
policy, please reach our Auto Correct
customer service desk on:

TEL: 0711 076 444
EMAIL: autocorrect@heritage.co.ke
SMS: 'AutoCorrect' to 22922
and we will get back to you.

  • drive well
    and be rewarded

  • experience a
    smoother claim process

  • good drivers
    pay less

Telematics
Insurance

With a telematics insurance policy, you will get a customised dashboard that helps you trace your journey and receive feedback on your driving style. The device is able to capture a lot of data that is useful to both the insurance company and the driver.

Learn more